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Our Policies

Click on each section to read the details.

Our Accessibility Policy

The site complies with W3 web standards and accessibility guidelines. We try and ensure the website is usable for people of all abilities and disabilities, including older audiences, and those with visual, hearing, cognitive or motor impairments.

We have included these features:

  • All images have relevant descriptions to assist screen readers.
  • Style sheets are used to control layout and presentation and can be replaced by a user's preferred settings.
  • Text sizes can be changed using browser controls.
  • Where tables are used they present the information in a simple and logical sequence.

This site best viewed with currently supported browsers with Javascript enabled. It has been tested using a range of browsers on both PCs and Macs to ensure the content displays properly.

Our Cookie Policy

About Cookies

Most websites use cookies to assist with browsing. Cookies are small text files that are placed on your computer to help make websites work and to provide information to the owners of the site.

Why we need to use Cookies

The only cookies used on our site are to help you find the information you want and provide a better user experience - we do not collect any personal information.

Our cookies are necessary and are only used by your browser, IE, Safari, Firefox, Chrome etc, for the times that you are visiting our site.

We use the Google Analytics cookie to collect data about how people are viewing our site and the pages that are popular. This anonymous data is needed by our team to ensure our site is working properly and the information contained on our pages is useful for visitors. This data is never passed on to anyone else unless we are legally obliged to.

We sincerely hope that our cookie policy is agreeable to you and that you continue to use our site to find the information you require.

How you can manage Cookies

If you wish to limit, block or delete cookies from our website you can use the settings in your browser to do this. As each browser is different check the 'Help' menu of your browser to learn how to change your cookie preferences.

Please bear in mind that if you do this some features of this website may not work.

feedback@drivingoffence.com

Our Privacy Policy

Introduction

We are committed to preserving the privacy of every visitor to our website. This privacy policy explains how we use and protect the personal information that you provide to us.
By visiting this website or by sending us an e-mail, you consent to the collection, use and transfer of your information under the terms of this privacy policy.

Use of Information

(a) When you visit our website you may be asked to provide information about yourself including your name and contact details. We may collect additional information about you from e-mails or other correspondence that you send to us.
(b) Your information will enable us to supply you with the services that you have requested by e-mail. We will also use and analyse data about your usage of the website so that we can improve and develop our site.
(c) We will respond to you by e-mail, or if you request, by letter, telephone or text. If you change your mind about being contacted in the future, please e-mail us.

Storage of Information

(a) We acknowledge, in connection with the provision of our services, that we will obtain and have access to Client’s data which comprises ‘personal data’ under the terms of the Data Protection Act 1998 and we undertake that we will:

  • use any such personal data solely for the purposes of providing our services
  • process such personal data only in accordance with Client’s instructions
  • take appropriate security measures to prevent accidental damage to or loss or destruction of such personal data and to prevent unauthorised or unlawful processing of such personal data
  • only retain your information for a reasonable period or for as long as either you or legislation permits.

(b) If your personal information changes, please advise us as soon as possible.

Changes

Any future changes to our privacy policy will be posted here.

Feedback

We welcome all comments relating to our use of your information and they should be e-mailed to us at:

feedback@drivingoffence.com